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Items Delivered in Pune

Cakes | Flowers | Chocolates

 Registered User
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New User?
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 User Details
Forgot Password
Add a new Recipient
Add a Recipient outside Pune (Door Bandhan)
Modify Recipient's Details
 Your Cart
No. of Items : 0
Total Amount : 0
 Cart Details
Proceed to Checkout
Modify Cart
Cancel your Order
Continue Shopping
 Services Rendered
Wish List
Reminder Service
Order Status
Order History

FREQUENTLY ASKED QUESTIONS (FAQ)

Welcome to Pune E Shop Mr./Ms. New User.

Register Now

Contact Information:

1. Email: CustomerService@PuneEShop.com
2. Address: PuneEShop, The Homestead, 956, Nanapeth, Pune - 411 002, India

Account Status

Why do I need a PuneEShop.com account? What does it do?
Your PuneEShop.com account is a security feature, which not only simplifies transactions, but also personalizes PuneEShop.com for your needs. Once you create your user account, PuneEShop.com will be able to remember you each time you visit and allow you to perform "one-click" transactions. There is no charge to you to have an account.

Why do I need to register ?
PuneEShop has a cash on delivery facility which is based on trust. To prevent fraudulent orders and also to permit "one click shopping" you need to be a registered user.


Payment Policy:

PRICING
Prices displayed on PuneEShop.com are subject to change without prior notice. However PuneEShop.com will make all attempts to inform the same to the customer before the delivery of goods.

ORDERING
1. Orders are accepted both On-line and Off-line (by E-mail).

PAYMENT
1. Payment is to be made in advance always for those residing in Pune and outside.
2. Payment can be made by Credit Card either Visa / MasterCard.
3. We also have the Internet Banking facilities of participating banks such as IDBI Bank, ICICI Bank, HDFC Bank and IndusInd Bank, wherein your account is directly debitted of the amount.

DELIVERY
1. Free Home Delivery for all items.
2. Delivery time of 24 hrs to 48 hrs if in stock, if not a maximum of 1 week.
  a. All perishable items such as Flowers and Cakes will be delivered within 24 hours.
  b. Please note, that all these time frames are only indicative. All efforts will be made to deliver the items as soon as possible.
3. Delivery of the products is subject to its availability.
4. PuneEShop.com will not be held responsible for non-availability of products and non-delivery due to unavoidable circumstances. However we will make all efforts in intimating the same to the customer at the earliest possible.
5. PuneEShop.com reserves the right to deny service without reason.
6. Delivery will be made anywhere in Pune. Some items can be delivered countrywide!!!
7. Kindly specify separate delivery dates for each item that you order in PuneEShop.com.
8. Delivery will be made between 1000 hrs and 1900 hrs on all days for Pune only.

Door Bandhan

Under this new scheme launched by PuneEShop.com, our esteemed customers can now order goods to be delivered countrywide. There is a specific list of items that can be ordered under this scheme, details of which can be found by clicking on the relevant button.

Door Bandhan items can be delivered on all days except on Sundays. Orders need to be placed 48 hours in advance for all items.

If the day of delivery of an item ordered under 'Door Bandhan' falls on a Sunday, then the item will be delivered on the next day, i.e. Monday.


Cancellation/Returns and Replacement Policy

Cancellation of orders can be made NOT LATER THAN 2 days prior to the scheduled date of delivery.
Opened defective products can be returned for replacement with the same product only.
Defective products can be returned for replacement with the same product without any fee. Replacement product will be sent out on receipt of the returned product by PuneEShop.com without additional delivery charges.

EShop FAQ

Ordering from PuneEShop.com

1. Ordering is a very simple procedure. Please register yourself before starting your online shopping.
2. Our home page will give you the items on special offer.
3. Other than this you can click on the category of your choice on the home page.
4. To add a chosen item, click on Add To Cart. If you would like to see a detailed description of the item you have chosen, click on the image.
5. After shopping, click on Check Out and thereafter on Order Now to confirm your order.

Buttons on PuneEShop.com

1. View Cart
View cart allows you to view the items you have purchased so far.

2. Forgot Password
If you have forgotten your password then fill in your name and user id and we will send you an email with your password.

3. Change Password
This facility allows you to change your password, if you so desire. You have to enter your user id and your current password correctly, then type in your new one, reconfirm it and click on the change button.

4. Modify User profile

This facility allows you to modify any personal details like change in telephone number, address etc. For this you have to be a registered user. To modify your profile it is imperative that you log on by entering your USER ID and PASSWORD and then make the necessary changes.


5. Register Now
1. To have access to our service you have to be a registered user.

2. Before registering, you will have to go through our rules and regulations. If you find them acceptable then click on the I ACCEPT button - only then will you be able to enter into the registration form.

3. After filling in the form you will receive an e-mail from us as per the e-mail address given by you in the registration form. So make sure it is a valid one.

4. You will get a Password in your e-mail, make a note of this Password.
5. Come back to PuneEShop.com and fill in your User Id and Password to complete the registration process.

6. If you would like to change your password after registering with us, you may do so by going to 'Change Password' in PuneEShop.com

7. Please make sure that your postal address is correct in order to be able to deliver your goods promptly.

6. Modify Cart

Modify cart allows you to make any necessary changes in your shopping cart. You can either delete an unwanted item or change the quantity of an item that has already been chosen.


7. Check Out

1. "CheckOut" is the equivalent of going to the cash counter. Here you can see a list of the items you have purchased so far along with the respective costs and also the grand total.
2. Choose your mode of payment by clicking on the drop box, click on the "Order Now" button and then the goods will be delivered to the address you enter in the Delivery Details.


8. Continue Shopping

Continue Shopping is a facility which

1. Takes you back to the page you were last shopping on so that you can continue your shopping if you so wish.
2. If you have not shopped at all and were just browsing through the pages then this facility will take you back to the index page, so that you can start shopping.


9. Wish List
Wish List enables you to store an item you have chosen and you would like to purchase at a later date.

1. You can add an item from your Wish List to your cart and you can also change the quantity of the item you are adding.

2. You can delete an item from your Wish List if you feel that you no longer need it.


10. Reminder Service

Reminder Service is a facility through which we send you a reminder in the form of an Email for any particular occasion that you need to be reminded of. In the reminder service, the following fields mean:

1. Name of the Reminder : Whomever the occasion pertains to.
2. Occasion : Choose an occasion from the drop down box.
3. Date Of the Occasion : The date of the occasion itself.
4. Comments : Whatever you would like our Email to contain to you regarding the reminder.


11. Order Status

Order Status is a facility that helps you check on the status of your order. For this you have to fill in the order number that you get when you 'Check Out'.


12. Add Recipient

In this new feature added in PuneEShop.com, namely 'add recipient' the facility to add the names, addresses of people you would like to send gifts to in Pune is made possible. There is no limit to the number of people you can add to your list. You may add a recipient by clicking on the 'Add recipient' button.


13. Add Recipient elsewhere (Door Bandhan)

In 'Add a recipient elsewhere (Door Bandhan) you have the facility to list the names and addresses of people you would like to send gifts to, who are not staying in Pune. There is no limit to the number of people you can add to your list. You may add a recipient by clicking on the 'Add recipient elsewhere (Door Bandhan)' button.


14. Address Book

Address Book allows you to store the personal details of the people you would like to send gifts to in Pune from PuneEShop.com. If it any point of time you would like to make any changes in the details of a particular person you have entered, you may do so using the 'Modify' button. If you would like to delete any entries made, then you can do so by using the 'Delete' button.


15. Address Book (Door Bandhan)

Address Book allows you to store the personal details of the people you would like to send gifts to from PuneEShop.com., who are not staying in Pune. If it any point of time you would like to make any changes in the details of a particular person you have entered, you may do so using the 'Modify' button. If you would like to delete any entries made, then you can do so by using the 'Delete' button.


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